Shipping policy

Self Pick Up

We are pleased to offer in-store pick-up for your convenience.

Pick-Up Hours: Orders can be collected daily between 12:00 PM and 5:00 PM.

Order Confirmation: Please ensure you have received an order confirmation email before coming to collect your items.

Identification: Bring along your order confirmation (digital or printed) and a valid ID for verification.

Collection Window: Kindly collect your order within 2 days of receiving the confirmation to ensure freshness and availability.

Authorised Pick-Up: If someone else is collecting on your behalf, please notify us in advance and ensure they bring the confirmation details.

Delivery

Deliveries are available from Mon - Sun for orders made by 5 PM Two (2) days prior to delivery for Kuala Lumpur, Petaling Jaya and Selangor.

Unfortunately, time-specific deliveries are currently unavailable to ensure fairness to all our customers and maintain efficiency in our operations.

Deliveries are available for any addresses within Kuala Lumpur and Selangor. However, there is an additional surcharge for far location based on your delivery area that will automatically shown during checkout if any.

We recommend having the flowers delivered to an address where you or your recipient will be present on your delivery date to ensure flower freshness and avoid any unforeseen circumstances. Should you or your recipient fail to receive the flowers, a re-delivery service is available at an additional cost depending on your recipient’s location. Our special delivery team will deliver your flowers by hand.

We take great pride in ensuring that our flowers are delivered on time and in great condition. However, if you ever face a problem or delay with your delivery, please reach out to us here

For our full delivery policy, please see our Terms & Conditions.